Track Your Order

Stay updated on your order from payment confirmation to final delivery.

Tracking Notice

Most liquid skincare and cosmetic products are shipped by consolidated DDP air or sea freight.

During the international air or sea freight stage, shipments are transported together with other cargo. Therefore, an individual parcel-level tracking number with detailed real-time updates is generally not available during the international line-haul stage.

Once the shipment reaches the destination country, completes customs clearance, and is transferred to a local delivery carrier, a final-mile tracking number may become available for local delivery.

For updates during the international air or sea freight stage, please contact KFC-BEAUTY Customer Support with your order number.

Orders shipped via DHL, FedEx, or UPS generally provide full tracking from dispatch to delivery.

Express Tracking:
Track your shipment with 17TRACK

1. Order Processing

Order processing begins after full payment has been successfully received and confirmed.

For in-stock products, orders are generally prepared for shipment within approximately:

3–7 business days

Products requiring stock transfer, replenishment, sourcing, or additional preparation may require more time.

Please note that order preparation time and shipping transit time are calculated separately.

Typical order flow:

Payment Confirmed → Processing → Packed → Shipped → In Transit → Customs Clearance → Final-Mile Delivery → Delivered

2. When Will Tracking Become Available?

Tracking availability depends on the shipping method used for your order.

For DHL, FedEx, UPS, and other express courier shipments, a tracking number is generally available shortly after dispatch.

For consolidated DDP air freight, sea freight, and some road or multimodal shipments, detailed parcel-level tracking may not be available during the international transportation stage.

A local tracking number may only become available after the shipment:

Arrives in the destination country → Clears customs → Transfers to a local carrier → Enters final-mile delivery

If your order is still being prepared or moving through the international consolidated-freight stage, please contact Customer Support for the latest available status.

3. DDP Air Freight Tracking

DDP air freight is commonly used for international shipments containing liquid skincare and cosmetic products.

Estimated transit time: approximately 7–15 days after shipment

During the consolidated international air-freight stage, individual real-time parcel tracking is generally unavailable.

Our logistics provider may instead provide milestone updates such as:

Dispatched → Air Transport → Destination Arrival → Customs Clearance → Local Transfer → Final Delivery

Please contact KFC-BEAUTY Customer Support if you need an update during this stage.

Once the shipment enters destination-country final-mile delivery, a local tracking number may be provided where available.

4. DDP Sea Freight Tracking

For larger, heavier, or multi-carton orders, DDP consolidated sea freight may be used.

Estimated transit time: approximately 25–45 days after shipment

Because sea-freight orders are commonly transported as consolidated cargo, customers generally should not expect an individual parcel tracking number showing every movement during the international sea-freight stage.

Available updates may include:

Shipment Dispatched → Vessel Departed → In Transit → Destination Port Arrival → Customs Clearance → Local Warehouse → Final-Mile Delivery

For international sea-freight status, please contact Customer Support.

After the shipment is transferred to a local delivery provider, a destination-country tracking number may become available.

5. European Road / Truck Freight

For eligible European inland destinations, road or truck freight may be available.

Estimated transit time: approximately 25–30 days after shipment

Some European road-freight shipments are also transported as consolidated cargo, so detailed parcel-level tracking may be limited during the international transportation stage.

Tracking may become available after the cargo reaches the destination region and is transferred to a local or final-mile carrier.

6. Express Courier Tracking

Selected products and destinations may be shipped through:

DHL · FedEx · UPS

Express shipments generally provide full tracking from dispatch to final delivery.

Estimated transit time: approximately 3–12 days after shipment

Once your shipment has been dispatched, we will provide the tracking number where available.

You can check DHL, FedEx, UPS, and many other international carriers through:

17TRACK

Track Your Express Shipment

For standard express shipments, customers may be responsible for destination customs clearance, import duties, taxes, and related fees unless otherwise specifically agreed.

7. DDP Shipping

For eligible destinations, KFC-BEAUTY may provide DDP (Delivered Duty Paid) shipping.

Where the shipment is specifically quoted and confirmed as DDP, the service generally includes:

International Transportation → Destination Customs Clearance → Standard Duties/Taxes → Final Delivery

DDP shipments may use air freight, sea freight, road freight, or multimodal transportation.

Tracking availability depends on the individual logistics route.

8. Multimodal Shipments

Some orders may use more than one transportation method, including:

Air Freight + DHL/FedEx/UPS

Sea Freight + Truck Delivery

Air Freight + Truck Delivery

International Freight + Local Courier

Warehouse Transfer + Express Delivery

Different transportation stages may use different logistics references.

For example, an international freight shipment may not have a public parcel tracking number initially, but a DHL, FedEx, UPS, or local carrier number may be generated once the goods reach the destination warehouse.

9. Why Is My Tracking Number Not Available Yet?

A tracking number may not be available if:

  • Your order is still within the 3–7 business-day preparation period
  • Your shipment is moving through consolidated DDP air freight
  • Your shipment is moving through consolidated sea freight
  • Your order is using consolidated European road freight
  • Customs clearance is still in progress
  • The shipment has not yet been transferred to the destination-country carrier
  • The final-mile tracking number has not yet been generated

The absence of a public tracking number does not necessarily mean that your shipment has stopped moving.

For these shipments, please contact Customer Support for the latest available logistics status.

10. Understanding Logistics Status Updates

For consolidated air, sea, or multimodal shipments, we may provide status updates instead of a standard parcel tracking number.

Typical status updates may include:

Order Prepared

Shipment Dispatched

International Transit

Flight/Vessel Departed

Destination Arrival

Customs Clearance

Released From Customs

Transferred to Local Warehouse

Final-Mile Carrier Assigned

Out for Delivery

Delivered

The frequency of updates depends on the logistics provider and transportation method.

11. Final-Mile Tracking

Once your shipment reaches the destination country and is transferred to a local delivery company, we may provide a local final-mile tracking number.

At this stage, customers may be able to view:

Local Warehouse Processing → Out for Delivery → Delivery Attempt → Delivered

Final-mile carrier availability differs by country and logistics route.

12. Tracking Has Not Updated

Tracking or logistics information may temporarily stop updating because of:

  • Customs clearance
  • Flight or vessel schedules
  • Port congestion
  • Border processing
  • Warehouse transfer
  • Weekends or public holidays
  • Local carrier handover
  • Weather
  • Transportation delays
  • Peak shipping seasons

For freight shipments, several days without a public tracking update may be normal.

If there has been no update for an unusually long period, please contact us.

13. Third-Party Platform Orders

If your order was completed through a third-party e-commerce platform such as Alibaba.com, please also check the logistics information available through your original platform order.

Third-party platform orders may use:

  • Platform logistics records
  • Consolidated DDP shipping
  • Express delivery
  • Platform buyer protection
  • Platform dispute-resolution procedures

When contacting KFC-BEAUTY about a third-party platform order, please provide:

Platform Name
Platform Order Number
Transaction Reference
Destination Country

14. Delivery Problems

Please contact us if your shipment appears to be:

Significantly delayed
Lost
Delivered to the wrong location
Damaged
Leaking
Incomplete

For damaged or incomplete shipments, please keep the original:

Product packaging
Shipping carton
Shipping label

and provide clear photos or videos where necessary.

Please also review our Returns & Refunds page and Refund & Returns Policy.

15. Need Help Tracking Your Order?

For consolidated air freight, sea freight, road freight, or multimodal shipments that do not have a public tracking number, please contact our Customer Support team.

To help us check your shipment quickly, please provide:

Order Number
Customer Name
Destination Country
Shipping Method, if known
Tracking Number, if available
Alibaba.com or other platform order number, if applicable

KFC-BEAUTY

Phone: +86 19582447250
Email: timl67963@gmail.com
Website: https://kfc-beauty.com