Shipping Policy

Thank you for shopping with KFC-BEAUTY. This Shipping Policy explains how orders placed through https://kfc-beauty.com are processed, shipped, delivered, and handled in the event of delays or delivery issues.

This policy applies primarily to orders placed directly through KFC-BEAUTY.com. Orders completed through third-party e-commerce platforms, including platforms such as Alibaba.com, may also be subject to the shipping, logistics, tracking, and dispute-resolution rules of the platform where the transaction was completed.

1. Order Processing

Orders are generally processed after payment has been successfully confirmed.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Payment verification
  • Destination country or region
  • Public holidays
  • Promotional periods
  • Other operational circumstances

Orders placed during weekends, public holidays, or major promotional periods may require additional processing time.

Once an order has entered packing or fulfillment, changes or cancellations may no longer be possible.

2. Shipping Destinations

KFC-BEAUTY may offer shipping to selected countries and regions worldwide.

Shipping availability depends on:

  • Product type
  • Destination
  • Carrier availability
  • Customs requirements
  • Import restrictions
  • Applicable laws and regulations

Some skincare, cosmetic, liquid, aerosol, or specially regulated products may not be available for delivery to certain destinations.

If we are unable to ship an order to your selected destination, we will contact you where reasonably possible.

3. Shipping Methods

Available shipping methods will depend on the destination and order.

Depending on availability, shipping may include:

  • Standard international shipping
  • Express shipping
  • Courier services
  • Postal services
  • Other logistics methods selected according to the order and destination

Available shipping options and charges may be displayed during checkout where applicable.

KFC-BEAUTY reserves the right to select or change the carrier where reasonably necessary to complete delivery.

4. Shipping Costs

Shipping costs may depend on:

  • Destination
  • Package weight
  • Package dimensions
  • Order value
  • Selected shipping method
  • Product type
  • Promotional offers

Any applicable shipping charge will normally be shown during checkout before payment is completed.

From time to time, KFC-BEAUTY may offer:

  • Free shipping promotions
  • Shipping discounts
  • Minimum-order free shipping
  • Country-specific shipping offers

Such promotions may be subject to separate conditions and may be changed or withdrawn where reasonably necessary.

5. Estimated Delivery Times

Delivery times shown on the website are estimates only unless expressly stated otherwise.

Estimated delivery time may begin after the order has completed processing.

Delivery may be affected by:

  • Destination country
  • Shipping method
  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Peak shopping periods
  • Local delivery conditions
  • Government restrictions
  • Force majeure events

KFC-BEAUTY cannot guarantee an exact delivery date where the delivery process is controlled by independent carriers, customs authorities, or other third parties.

6. Order Tracking

Where tracking is available, customers may receive a tracking number or tracking link after shipment.

Tracking information may take some time to become active after the package is handed to the carrier.

Customers are responsible for monitoring tracking updates and ensuring that someone is available to receive the parcel where required.

If tracking has not updated for an extended period, please contact us with your order number.

7. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully check:

  • Recipient name
  • Street address
  • Apartment or unit number
  • City
  • State or province
  • Postal code
  • Country
  • Telephone number

KFC-BEAUTY is not responsible for delays or failed delivery caused by incorrect, incomplete, or outdated address information provided by the customer.

If you notice an address error, please contact us immediately.

We cannot guarantee that the address can be changed after the order has entered processing or shipment.

8. Customs, Duties and Taxes

International orders may be subject to:

  • Import duties
  • Customs charges
  • VAT
  • Sales tax
  • Clearance fees
  • Brokerage charges
  • Other destination-country fees

Unless expressly stated otherwise at checkout, these charges are generally not included in the product or shipping price and may be payable by the recipient.

Customs rules vary by country and region.

Customers are responsible for understanding applicable import requirements and confirming that products can legally be imported into their destination.

KFC-BEAUTY does not control customs authorities and cannot guarantee the amount of any customs charges or processing time.

9. Customs Delays

International shipments may occasionally be delayed by customs authorities.

Customs may request additional:

  • Documentation
  • Identification
  • Payment of duties or taxes
  • Product information

Customers should respond promptly to requests from customs authorities or delivery carriers.

KFC-BEAUTY is generally not responsible for delays caused solely by customs clearance procedures outside our reasonable control.

10. Delivery Attempts and Unclaimed Packages

Carriers may make one or more delivery attempts depending on local procedures.

If the recipient is unavailable, the carrier may:

  • Attempt redelivery
  • Leave collection instructions
  • Hold the parcel at a local facility
  • Return the parcel to sender

Customers are responsible for monitoring delivery notifications and collecting parcels within the carrier’s required timeframe.

Additional charges caused by repeated delivery attempts, failure to collect, or incorrect address details may be the customer’s responsibility where permitted by law.

11. Returned-to-Sender Packages

A package may be returned to us due to:

  • Incorrect or incomplete address
  • Delivery refusal
  • Failure to collect
  • Customs issues
  • Unpaid import charges
  • Carrier delivery failure

If a package is returned to sender, please contact us.

Depending on the circumstances, we may offer:

  • Reshipment
  • Refund
  • Partial refund
  • Another appropriate solution

Additional shipping costs may apply if the return was caused by incorrect customer information, failure to collect, or refusal to pay applicable destination charges.

12. Lost Packages

If tracking indicates that a package may be lost, please contact us as soon as possible.

We may request that you:

  • Confirm your shipping address
  • Check with household members or neighbors
  • Contact the local carrier
  • Provide supporting information

Where appropriate, we may open an investigation with the shipping carrier.

Any replacement or refund will depend on the result of the investigation, carrier policy, applicable law, and the circumstances of the shipment.

13. Damaged Packages

If your package arrives visibly damaged, leaking, broken, or with missing items, please contact us promptly.

Please retain:

  • The product
  • Original packaging
  • Shipping box
  • Shipping label

We may request clear photos or videos showing the condition of the shipment.

Claims involving damaged or defective products are also subject to our Refund & Returns Policy.

14. Split Shipments

Orders containing multiple products may sometimes be shipped in separate packages.

If your order is split, you may receive:

  • More than one tracking number
  • Packages on different dates
  • Separate shipping notifications

A partial delivery does not necessarily mean that the remainder of the order is missing.

15. International Shipping Restrictions

Certain products may be restricted from international shipping due to:

  • Transportation regulations
  • Carrier restrictions
  • Customs requirements
  • Product ingredients
  • Liquid or aerosol classifications
  • Destination-country regulations

If a product cannot legally or safely be shipped to your destination, we may remove the item, cancel the affected portion of the order, or cancel the order and issue an appropriate refund.

16. Third-Party E-Commerce Platform Orders

KFC-BEAUTY may allow customers to complete certain transactions through supported third-party e-commerce platforms, including platforms such as Alibaba.com.

Orders completed through third-party platforms may be subject to the platform’s:

  • Shipping methods
  • Logistics providers
  • Delivery estimates
  • Tracking system
  • Buyer protection
  • Shipping disputes
  • Refund procedures

If a third-party platform requires shipping claims or delivery disputes to be submitted through its own system, customers should use the relevant platform procedure.

Where the platform’s mandatory shipping or transaction rules conflict with this Shipping Policy for an order completed through that platform, the applicable platform rules will generally govern that transaction, subject to applicable law.

17. Shipping and Returns

Shipping and return shipping are governed separately.

If you wish to return a product after delivery, please review our:

Refund & Returns Policy

Return shipping costs may be the customer’s responsibility unless:

  • We shipped the wrong product
  • The product arrived damaged
  • The product was defective
  • Applicable law requires otherwise

Do not return products to the sender address or manufacturer unless instructed by KFC-BEAUTY.

18. Force Majeure and Delivery Delays

KFC-BEAUTY is not responsible for delays caused by events beyond our reasonable control, including:

  • Natural disasters
  • Severe weather
  • War
  • Civil unrest
  • Public-health emergencies
  • Government restrictions
  • Customs disruptions
  • Carrier strikes
  • Transportation disruptions
  • Internet or system failures

We will make reasonable efforts to assist customers and resume normal service when circumstances permit.

19. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in:

  • Shipping methods
  • Carriers
  • Delivery destinations
  • Business operations
  • Legal requirements
  • Third-party services

The latest version will be published on this page with an updated date.

20. Contact Us

If you have questions about shipping, tracking, delivery, customs, or a missing or damaged parcel, please contact:

KFC-BEAUTY

Phone: +86 19582447250
Email: timl67963@gmail.com
Address: 109 Harmony St, Yuhang, Hangzhou, Zhejiang 311121, China
Website: https://kfc-beauty.com

For orders completed through a third-party platform, please also provide the corresponding platform order number or transaction reference.